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    La investigación como proceso clave para la planificación estratégica del marketing
    (Pontificia Universidad Católica del Perú, 2021-12-01) Valdivieso, Alexandra
    Currently in business world, information has become one of the most valuable intangible assets for companies, since it allows us to understand the past, analyze the present and predict the future of organizations. In that way, research processes focused on collecting and analyzing information to generate knowledge about offer and demand are necessary for the success of business strategies. Decisions supported by reliable information can achieve better results for companies, as well as control and reduce market risks, while the lack of and efficient management of information can lead to economic losses and positioning among the target audience. This is how market research has a important role for strategic business management. This article provides a brief introduction to market research, based on the analysis of different market research methods applied to success and failure cases of recognized organizations.
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    ÍtemAcceso Abierto
    La importancia del pensamiento sistémico para el diseño de estrategias exitosas
    (Pontificia Universidad Católica del Perú, 2021-12-01) Soto Quispe, Natalia
    The word strategy, for many centuries, made reference only and exclusively to a military context. As the decades passed, people began to broaden the spectrum of strategy and transfer it to other areas. Since the technological development of the 20th century, drastic and constant changes have occurred as at no other time in history, forcing organizations to adapt: changes that, at the time of writing (2021), are still in the making. Therefore, the key question is how to achieve change without losing direction and meaning. To achieve this, constant change must be part of the very concept of strategy. The need arises to manage strategies in order to make them adaptable; and, to this end, it is essential to understand the systemic dynamics of the organizational structure. The latter, at the same time, needs an organizational purpose and a shared vision. Therefore, the central argument is that when the structure of the system is understood, a strategy can be designed according to the needs of the organization; in other words, strategy management can be developed in the right way.