Case-Study of Internationalization in Peruvian SMEs
Archivos
Fecha
2011
Autores
Título de la revista
ISSN de la revista
Título del volumen
Editor
Pontificia Universidad Católica del Perú. CENTRUM
DOI
Resumen
The aim of the study is to better understand and assess the strategic effectiveness of three Peruvian SMEs, focusing on internationalization and information communication technologies. Through qualitative content and thematic analysis, the authors identify push and pull factors of internationalization and explore e-business tools and technologies. Of the three SMEs, two target the domestic market and consider internationalization as a reactive strategy to home market saturation. The third proactively targets overseas markets. Key barriers include limited expertise and technological resources. A descriptive framework of SME internationalization for the three studied SMEs is proposed that can be used to inform further substantive and correlational inquiry.
Descripción
Palabras clave
Peru, SME, Customer relationship management (CRM), E-business, Internationalization
Citación
item.page.endorsement
item.page.review
item.page.supplemented
item.page.referenced
Licencia Creative Commons
Excepto se indique lo contrario, la licencia de este artículo se describe como info:eu-repo/semantics/openAccess