De B2B a B4B, un pequeño gran salto en las gestiones comerciales. Parte 1
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2024-05
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Pontificia Universidad Católica del Perú. Departamento Académico de Ciencias de la Gestión
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Hoy por hoy, no es nada desconocido en el mundo comercial y de ventas que términos como B2B o B2C estén muy extendidos, y que incluso se han añadido otros como B2G, B2B2C, B2E, etc. En ese contexto, en los últimos años se ha desarrollado, de manera relativamente silenciosa, un nuevo término: el B4B, el cual, más que reflejar la evolución de los modelos per se, invita a una serie de reflexiones sobre cómo se vienen haciendo negocios en el mundo. El B4B busca un nivel de mayor profundidad en el que la
personalización de las empresas emerge, adquiriendo un valor diferencial para poder generar valor y sostenibilidad. En esta primera nota, el objetivo es compartir progresivamente el tema desde lo básico hacia lo cuestionador, para lograr integrar este concepto a nuestra realidad nacional, siempre desde un enfoque alineado con el área comercial y de ventas.
Today, it's no secret in the commercial and sales world that terms like B2B or B2C are widespread, and that even others like B2G, B2B2C, B2E, etc., have been added. In this context, over the last few years, a new term has been developing relatively quietly: B4B. Rather than merely reflecting the evolution of the models per se, it invites a series of reflections on how business is being conducted globally. B4B seeks a deeper level of engagement where the personalization of companies is emerging, taking on a distinctive character to generate value and sustainability. In this initial note, the goal is to progressively share the topic from the basics to the more questioning aspects, to gradually integrate this concept into our national reality, always from a perspective aligned with the commercial and sales area.
Today, it's no secret in the commercial and sales world that terms like B2B or B2C are widespread, and that even others like B2G, B2B2C, B2E, etc., have been added. In this context, over the last few years, a new term has been developing relatively quietly: B4B. Rather than merely reflecting the evolution of the models per se, it invites a series of reflections on how business is being conducted globally. B4B seeks a deeper level of engagement where the personalization of companies is emerging, taking on a distinctive character to generate value and sustainability. In this initial note, the goal is to progressively share the topic from the basics to the more questioning aspects, to gradually integrate this concept into our national reality, always from a perspective aligned with the commercial and sales area.
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Business for business, Business to business, Experiencia al cliente, Valor diferencial, Empresa, Comercial y ventas, Customer experience, Differential value, Company, Commercial and sales
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