Tesis y Trabajos de Investigación PUCP

URI permanente para esta comunidadhttp://54.81.141.168/handle/123456789/6

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Autorsearch.filters.applied.operator.equals: search.filters.author.Carrión Bósquez, Nelson GeovanyTemasearch.filters.applied.operator.equals: search.filters.subject.Comportamiento del consumidor

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    Factors Influencing Green Purchasing Inconsistency of Ecuadorian Millennials
    (Pontificia Universidad Católica del Perú, 2021-09-29) Carrión Bósquez, Nelson Geovany; Arias Bolzmann, Leopoldo Gabriel Ignacio
    Environmental protection has become one of the main concerns for consumers, which is why green consumption is an alternative to balance customer demand satisfaction and environmental protection. Despite the existence of different studies on green consumption, several questions remain unanswered, one of them is ¿why environmental awareness does not always lead to real purchases? which shows a need to know the factors that influence this behavior gap. This research aimed to identify whether attitudes and subjective norms influence the green purchase intentions of Ecuadorian millennials, it also analyzed whether the purchase intentions resulted in actual purchases, as well as the factors that influenced green purchasing inconsistencies. The research was quantitative and cross-sectional design, 710 millennials participated in the study. The questionnaire consisted of 26 questions and the data obtained were subjected to Cronbach's Alpha tests and Exploratory Factor Analysis. Finally, the validity of the proposed model was verified through a Confirmatory Factor Analysis and Structural Equations, using IBM SPSS Statistics 2.0. and AMOS 24. The results showed that subjective attitudes and norms influence purchase intentions. However, 82% of those intentions did not result in actual purchases. Habits are the main factor influencing green inconsistencies, while skepticism influences purchase intentions, availability and lack of knowledge influences consumer habits.