Tesis y Trabajos de Investigación PUCP

URI permanente para esta comunidadhttp://54.81.141.168/handle/123456789/6

El Repositorio Digital de Tesis y Trabajos de Investigación PUCP aporta al Repositorio Institucional con todos sus registros, organizados por grado: Doctorado, Maestría, Licenciatura y Bachillerato. Se actualiza permanentemente con las nuevas tesis y trabajos de investigación sustentados y autorizados, así como también con los que que fueron sustentados años atrás.
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  • Ítem
    Intellectual Capital and Financial Performance in Small Manufacturing Companies: The Moderating Effect of Managerial Ambidexterity
    (Pontificia Universidad Católica del Perú, 2024-07-24) Ortiz Regalado, Oscar; Guevara Moncada, Rubén
    Intellectual capital is crucial for the development and sustainable success of small manufacturing enterprises in emerging economies, and it has gained considerable relevance in business management. Despite numerous studies on intellectual capital and financial performance, several questions remain unresolved, such as: What is the relationship between intellectual capital and financial performance in small businesses? and What effect does managerial ambidexterity have on the relationship between intellectual capital and financial performance in small businesses? These questions highlight the need to address existing knowledge gaps. This study determined the relationship of intellectual capital as a whole, as well as each of its dimensions, with the financial performance of small businesses. Additionally, it examined the moderating effect of managerial ambidexterity on the relationship between intellectual capital, both as a whole and in each of its dimensions, and the financial performance of small businesses. The research adopted a quantitative and cross- sectional approach, involving 506 owner-managers. The questionnaire used consisted of 46 questions, and the collected data were subjected to Cronbach's Alpha tests and an Exploratory Factor Analysis. Finally, the validity of the proposed model was verified through a Confirmatory Factor Analysis and Structural Equation Modeling, using SPSS 27 and AMOS 24. The results indicate that intellectual capital, composed of human, structural, and relational capital, has a positive and significant relationship with financial performance. Furthermore, managerial ambidexterity was found to positively moderate this relationship, enhancing financial performance through the balance of exploitation and exploration activities. However, no significant moderating effect of ambidexterity was found on the relationship between human capital and financial performance.