Journal of CENTRUM Cathedra. Vol. 07, Issue 02

URI permanente para esta colecciónhttp://54.81.141.168/handle/123456789/194737

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JCC Volume 7 - Issue 2 - 2014
  • Organizational Identity: What Is the Conversation Currently Dealing with? Paradigms, Perspectives, and Discussions Gonzales-Miranda, Diego; Gentilin, Mariano; Ocampo-Salazar, Carmen; 1
  • An Exploration of the Relationship between High Performance Work Systems and Job Satisfaction Afcha, Sergio; 2
  • Informal Networks and Start-Up Entrepreneurs in Spain: Networking Other Entrepreneurs and Angel Investors Aliaga-Isla, Rocío; 3
  • Perceived Procedural Organizational Justice Matters for the Success of Quality Policies Pérez-Arechaederra, Diana; García Ortiz, Luis; Mora, Sara; 4

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    Fecha de inicio: 2014Temasearch.filters.applied.operator.equals: search.filters.subject.Job satisfaction

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      Perceived Procedural Organizational Justice Matters for the Success of Quality Policies
      (Pontificia Universidad Católica del Perú. CENTRUM, 2015) Pérez-Arechaederra, Diana; García Ortiz, Luis; Mora, Sara
      The purpose of the study was to investigate the role of perceptions of organizational justice in the relationship between changes to improve service quality and the level of job satisfaction of health care workers. The method was to use the fairness heuristic theory framework to compare workers from a primary health care center applying European Foundation for Quality Management (EFQM) practices with workers from centers not applying any quality policy (n = 95). Results show that the EFQM workers reported higher ratings of procedural justice than workers without EFQM, although their satisfaction levels were not significantly different. Furthermore, the application of the EFQM model showed a moderating influence on the relationship between procedural justice and satisfaction. Thus, in a changing environment, procedural justice had a strong effect on workers’ satisfaction. The value of the study is to deepen the understanding of how quality practices and organizational changes influence workers’ perceptions and attitudes towards their work environment.
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      An Exploration of the Relationship between High Performance Work Systems and Job Satisfaction
      (Pontificia Universidad Católica del Perú. CENTRUM, 2015) Afcha, Sergio
      This paper contains an exploration of the relationship between high performance work systems (HPWSs) and employee wellbeing for workers from European countries. Specifically, the focus is on an examination of the level of involvement from firms using HPWSs in the different aspects of work organization. The results provided empirical evidence about the influence of factors like autonomy, flexibility, teamwork and skills, and workers’ on-the-job satisfaction. The results indicated that higher levels of involvement in some HPWS practices increased the level of job satisfaction. In addition, estimates by age reveal interesting differences in the self-perception of job satisfaction.