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  • Miniatura
    ÍtemAcceso Abierto
    Perceived Procedural Organizational Justice Matters for the Success of Quality Policies
    (Pontificia Universidad Católica del Perú. CENTRUM, 2015) Pérez-Arechaederra, Diana; García Ortiz, Luis; Mora, Sara
    The purpose of the study was to investigate the role of perceptions of organizational justice in the relationship between changes to improve service quality and the level of job satisfaction of health care workers. The method was to use the fairness heuristic theory framework to compare workers from a primary health care center applying European Foundation for Quality Management (EFQM) practices with workers from centers not applying any quality policy (n = 95). Results show that the EFQM workers reported higher ratings of procedural justice than workers without EFQM, although their satisfaction levels were not significantly different. Furthermore, the application of the EFQM model showed a moderating influence on the relationship between procedural justice and satisfaction. Thus, in a changing environment, procedural justice had a strong effect on workers’ satisfaction. The value of the study is to deepen the understanding of how quality practices and organizational changes influence workers’ perceptions and attitudes towards their work environment.
  • Miniatura
    ÍtemAcceso Abierto
    Organizational Identity: What is the Conversation Currently Dealing with? Paradigms, Perspectives, and Discussions
    (Pontificia Universidad Católica del Perú. CENTRUM, 2015) Gonzales-Miranda, Diego; Gentilin, Mariano; Ocampo-Salazar, Carmen
    This paper presents the results of a data research on the issue of organizational identity, the aim of which was to explore the current state of the discussion on organizational identity based on the analysis of papers published in 10 of the world’s leading organizational and management journals between 2000 and 2011, in order to identify paradigms, subjects, and trends. After a first selection of 5509 papers, 92 articles dealing with the specific issue of organizational identity were classified for analysis. Identity is not only an important perspective of study within the organizational field, but it has also become a relevant reference to bear in mind in order to understand phenomena related to organizations.
  • Miniatura
    ÍtemAcceso Abierto
    An Exploration of the Relationship between High Performance Work Systems and Job Satisfaction
    (Pontificia Universidad Católica del Perú. CENTRUM, 2015) Afcha, Sergio
    This paper contains an exploration of the relationship between high performance work systems (HPWSs) and employee wellbeing for workers from European countries. Specifically, the focus is on an examination of the level of involvement from firms using HPWSs in the different aspects of work organization. The results provided empirical evidence about the influence of factors like autonomy, flexibility, teamwork and skills, and workers’ on-the-job satisfaction. The results indicated that higher levels of involvement in some HPWS practices increased the level of job satisfaction. In addition, estimates by age reveal interesting differences in the self-perception of job satisfaction.
  • Miniatura
    ÍtemAcceso Abierto
    Informal Networks and Start-Up Entrepreneurs in Spain: Networking Other Entrepreneurs and Angel Investors
    (Pontificia Universidad Católica del Perú. CENTRUM, 2014) Aliaga-Isla, Rocío
    This paper contributes by containing an examination of the impact of informal networks, such as personally knowing other entrepreneurs and having access to business angel investors, have upon start-up entrepreneurs in Spain. In addition, a pseudo-panel approach is used with micro data from the Spanish Global Entrepreneurship Monitor (GEM) adult population survey over the period 2006-2009. This technique overcomes limitations found when using cross-sectional data. Moreover, this includes a short review of literature using cross-sectional data in order to identify how researchers used these data. Results show that informal networks are important for start-up entrepreneurs. Knowing other entrepreneurs personally and having access to angel investors have a positive relationship with start-up entrepreneurs. Also, the findings indicate that startup entrepreneurs in cohorts aged 49-58 and 59-64 do better than younger ones. Furthermore, this article highlights some implications.