El reporte de sostenibilidad como herramienta de gestión de G.I. Industrias Perú S.A.C.
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Fecha
2021-02-08
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Pontificia Universidad Católica del Perú
Resumen
GI Industria Perú S.A.C. (GI) es parte del grupo Grand Invest, su rubro es el
suministro de productos químicos para el tratamiento de aguas residuales generadas
por la actividad industrial. Desde su creación en el 2010, la principal industria donde
se ha desarrollado es la pesquera destinada al consumo humano indirecto (CHI), ha
sabido fortalecer el vínculo comercial con las principales empresas de este sector. Su
principal interés es la satisfacción de sus clientes y ser un aliado estratégico para ellos,
por lo que cuenta con la certificación ISO 9001, y a solicitud de un cliente iniciaron la
emisión de un primer reporte bajo los estándares del Global Reporting Initiative (GRI).
Como resultado de este estudio, se ha identificado que la empresa cuenta con
habilidades para generar mayor ventaja competitiva y oportunidades de mejora, sin
embargo, no cuenta con una estrategia formal, es decir no tiene un plan estratégico que
marque un horizonte a largo plazo y que además les permita ser sostenibles. Si bien es
cierto se ha mantenido buenos resultados con una gestión de enfoque en el día a día, no
están considerando los beneficios que podrían obtener con una planificación adecuada,
más aún cuando uno de los intereses de la gerencia es crecer en otros sectores.
Como propuesta de solución se plantea la implementación de una gestión
estratégica, dentro de la cual las estrategias planteadas deben asegurar un desarrollo
sostenible y crecimiento constante que genere un valor compartido con sus diferentes
grupos de interés. Para ello, es importante utilizar el reporte GRI como una
herramienta de gestión que mediante sus indicadores les permita evaluar su
desempeño, contribuir a la sostenibilidad y a la vez compartir la información con la
sociedad en general.
GI Industria Perú S.A.C. (GI) is part of Grand Invest group, it's main business is chemical products supply for sewage treatment generated by the industrial activity. Since its creation in 2010, the main industry where it has developed is fishing destined to indirect human consumption, strengthening the commercial bond with the main companies in this sector, where it has always been their main interest the customer satisfaction and being an strategic ally for them, that's why they count with the ISO 9001 certification, besides that had started with the emission of a first report under the Global Reporting Initiative (GRI) standards. As result of this study, it has been identified that the company counts with skills to create more competitive advantage and improvement opportunities, however, it doesn't count with a formal strategy, which means it doesn't have a strategic plan that marks a long term horizon to be guided to and that lets them be sustainable. On the other hand, it is true that the company has had good results due to a short term management, the long term benefits that could be obtained with a proper planning are not being considered, even so when one of the management interests is to grow in other sectors. As a proposal of solution, the implementation of the strategic management is recommended, which will allow that all the workers could align their efforts towards the fulfillment of the established goals. Also, the planned strategies must ensure a sustainable development and constant growth that generates a shared value with their stakeholders. That's why it is important to use the GRI report as a management tool that could allow through its KPIs, the evaluation of the performance and at the same time, share the information along the whole society.
GI Industria Perú S.A.C. (GI) is part of Grand Invest group, it's main business is chemical products supply for sewage treatment generated by the industrial activity. Since its creation in 2010, the main industry where it has developed is fishing destined to indirect human consumption, strengthening the commercial bond with the main companies in this sector, where it has always been their main interest the customer satisfaction and being an strategic ally for them, that's why they count with the ISO 9001 certification, besides that had started with the emission of a first report under the Global Reporting Initiative (GRI) standards. As result of this study, it has been identified that the company counts with skills to create more competitive advantage and improvement opportunities, however, it doesn't count with a formal strategy, which means it doesn't have a strategic plan that marks a long term horizon to be guided to and that lets them be sustainable. On the other hand, it is true that the company has had good results due to a short term management, the long term benefits that could be obtained with a proper planning are not being considered, even so when one of the management interests is to grow in other sectors. As a proposal of solution, the implementation of the strategic management is recommended, which will allow that all the workers could align their efforts towards the fulfillment of the established goals. Also, the planned strategies must ensure a sustainable development and constant growth that generates a shared value with their stakeholders. That's why it is important to use the GRI report as a management tool that could allow through its KPIs, the evaluation of the performance and at the same time, share the information along the whole society.
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Palabras clave
Planificación estratégica, Desarrollo sostenible, Calidad total, Aguas residuales
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