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    • Perceived Procedural Organizational Justice Matters for the Success of Quality Policies 

      Pérez-Arechaederra, Diana; García Ortiz, Luis; Mora, Sara (Pontificia Universidad Católica del Perú. CENTRUMPE, 2015)
      The purpose of the study was to investigate the role of perceptions of organizational justice in the relationship between changes to improve service quality and the level of job satisfaction of health care workers. The ...