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Relationships among TQM practices and Performance, considering the influences of the Culture, the Industrial Sector and the Size of the Firms
(CENTRUM Publishing, 2015)
The purpose of this study was to propose a model for understanding the relationships among the Total Quality Management (TQM) Practices and the Performance, considering the culture, the industrial sector and the size of ...
El ISO 9001 y TQM en las empresas de Colombia
(CENTRUM Publishing, 2015)
El presente estudio muestra el impacto de tener un Sistema de Gestión de Calidad (SGC) con ISO 9001:2008 de las empresas en Colombia en base a nueve factores de éxito usados para medir la implementación de la Administración ...