Centro de Innovación de la Cadena de Valor
URI permanente para esta colecciónhttp://54.81.141.168/handle/123456789/166748
Este centro promueve el estudio de los problemas más relevantes para las etapas de la cadena de valor y se evalúan las nuevas tecnologías que están reconfigurando la industria. Estudia la cadena de valor en: la operación logística, la innovación, la promesa de la inteligencia artificial y temas afines.
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Ítem Acceso Abierto Relationships among TQM practices and Performance, considering the influences of the Culture, the Industrial Sector and the Size of the Firms(CENTRUM Publishing, 2015) Pino Jordán, Ricardo Miguel; Alfaro Paredes, Emigdio Antonio; Marquina Feldman, PercyThe purpose of this study was to propose a model for understanding the relationships among the Total Quality Management (TQM) Practices and the Performance, considering the culture, the industrial sector and the size of the firms. After the evaluation of the proposed model in a specific developing country, some conclusions were the following: (a) TQM Practices had a significant relationship with the operational performance of the private firms, but not for all types of firms, (b) TQM practices which were most related with the operational performance of firms which produced services: (i) in small firms were: the training of the workers, the management commitment, and the customer focus, (ii) in medium firms were: quality management of providers, product design, and the management commitment, and (iii) in the big firms were: product design, management commitment and customer focus, and c) TQM practices which were most related to the operational performance in medium and big firms were: customer focus, product design and training of workers. Finally, some topics were suggested for future researches.Ítem Acceso Abierto Urgent! ... To reward the innovation on information technologies, with a real focus on the value generation(CENTRUM Publishing, 2015) Alfaro Paredes, Emigdio AntonioThe innovation on information technologies (IT) is commonly treated as a purpose by itself; however, with this point of view, the managers, especially the chief technology officers or IT managers, don’t necessarily take into account the value generation of the information technologies for the organizations in whose this type of operations and projects are developed and implemented, with the consequent loss of value. In this paper, a logic sequence for evaluating the value generation of the innovations on information technologies is presented, which consists in the following themes: (1) How the organizations generate value?, (2) How the innovations on information technologies generate value?, and (3) How can the organizations calculate the value generation of innovations on information technologies? Finally, some conclusions and recommendations for future researches are presented.