(Pontificia Universidad Católica del Perú, 2021-12-01) Huertas Muñoz, Luis Victor Miguel
Since the emergence of human resources in the 1920s, it has been possible to observe the constant and rapid progress that this has presented in organizations. Where positive results will be obtained in productivity and achievement of organizational objectives. Therefore, the mere existence of human resources would be something elusive for an organization in current times. Therefore, by always using the same model monotonously, it tends to be predictable and discouraged for employees. This is where gamification would enter the scene, since many companies have begun to use it in various processes and these same ones have managed to obtain better results in productivity and scope of achievements. Gamification, on the other hand, would be the implementation of playful games in contexts that are not for games. In Peru, their use and implementation in human resources is very minimal, since very few organizations would implement them. However, with the passing of the years after showing favorable results, its implementation would progressively increase.
