Browsing Vol. 01, Issue 02 by Title
Now showing items 8-9 of 9
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Regulation, Monitoring, and Ownership Influence the Quality of Service of Latin American Electric Distribution Utilities: A Doctoral Research Proposal
(Pontificia Universidad Católica del Perú. CENTRUMPE, 2008)The decline in the quality of service of electric distribution utilities in Latin America is a topic requiring investigation because of its effect on the sustainability of privatization. The quality of service could be a ... -
TQM Practices in Manufacturing and Service Companies in Peru
(Pontificia Universidad Católica del Perú. CENTRUMPE, 2008)The research study involved exploring how Peruvian companies use TQM practices and the differences in this use considering industrial sector and company size. Three hundred and sixty-three MBA students, middle managers of ...