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Estimating and Explaining the Financial Performance of Property and Casualty Insurers: A Two-Stage Analysis
(Pontificia Universidad Católica del Perú. CENTRUM, 2012)
The purpose of this study is to estimate and explain the performance of non-life (i.e., property and casualty) insurers. The analysis consists of two stages. First, we propose the use of a multicriteria method to assess ...
An Organizational Capability-Based Performance Measurement Model for Technology Conversion Process
(Pontificia Universidad Católica del Perú. CENTRUM, 2012)
The capabilities reconfiguration theme is presented in contemporary literature as a useful approach to business-model adjustment for the conversion of new technologies into processes, products, and services. This work ...
What Drives International Performance? Insights from Computer-Related Service Firms
(Pontificia Universidad Católica del Perú. CENTRUM, 2012)
The aim of this paper is to understand the drivers of international performance for service firms. Qualitative interviews and a literature review are used to build the model which is tested empirically on computer-related ...
Marketing Capabilities Development in Small and Medium Enterprises: Implications for Performance
(Pontificia Universidad Católica del Perú. CENTRUM, 2012)
The purpose of the research is to analyze the organizational antecedents of marketing capabilities and their impact on business performance using a sample of small and medium enterprises (SMEs). More specifically, the ...
Accountability and Performance Measurement: A Stakeholder Perspective
(Pontificia Universidad Católica del Perú. CENTRUM, 2012)
Accountability and management accounting have strong links, especially around performance reporting. Many approaches, such as the balanced scorecard and Ramanathan’s (1985) accountability framework, stem from management ...
Evaluating Recycling Sustainability Performance of E-waste Products
(Pontificia Universidad Católica del Perú. CENTRUM, 2012)
This paper develops a new performance evaluation approach for evaluating the relative recycling sustainability performance of e-waste products in terms of their contribution to the corporate sustainability of an e-recycling ...